Frequently Asked Questions
How do I note my monogram?
Traditional monograms will be first, LAST, middle initials. Example: Bailey Marie Adkins would be bAm.
Other monograms with letters all the same size would be in the non-traditional order. Example: BMA
I strongly suggest to note the full entire name when checking out to avoid any confusion during the monogramming process.
What is the turn around times?
Turn around times vary. Please see the main page for details on current turn around times.
What if I need my order sooner?
I am more than happy to help push out orders faster as long as it is within a reasonable time frame. I ask that you please message me and we can work something out.
What carrier is used for shipping?
All packages are shipped through USPS.a
Where is my tracking number?
Tracking numbers will be provided to the email address that is used during checkout. If you do not recieve an email, please message us and we can send it to you directly.
Oops! I accidently order the wrong size or color... what do I do?!
We ask that upon check out you double check and verify all information. Once that information is submitted, you have up to 48 hours to message us and correct any issues, whether that be size or color shirt.
For the MAMA keepsake sweatshirts, I realized I spelled a name incorrect.. what do I do?!
We ask that upon check out you double check and verify all information. Once that information is submitted, you have up to 48 hours to message us to correct spelling errors.